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Universal Remote Control MX-3000…. How do you update this thing??? I Don’t have a programming degree!!!! May 31, 2008

Posted by Tell it like it TI is! in Uncategorized.
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It has been a while since I have personally had a tech challenge, but I have one that really has me stumped.  I just moved into a new home with a really cool home theatre.  The previous owner left most of his equipment as part of the sale.   Things were going good until I chanaged a component in the setup.  I have a really cool RF remote control.  This thing has a color touch screen, tabs, and lighted buttons.  The model is MX-3000 and I think the company name is Universal Remote Control (not sure though).

The remote worked flawlessly with the old TIVO box, but when I changed to a Directv HD DVR the remote no longer works…wouldn’t expect it to.   Now I have to use two remotes, one for the dvr and one for everything else.   Not sure who to call, but there seems to be a way to download information on this thing.

Is anyone familiar with what I am going through.  Is there a PTIer out there that can explain to me what I have to do???  PTIers to the rescue…HELP!!!!!!


1. Eric Johnson - June 2, 2008

Our website is http://www.universalremote.com and yes, we do make the MX-3000. It is not designed to be user-programmed, but to be programmed for you by a custom installer. You can find a professional by checking out http://www.cedia.org (organization of pros).

However, if you feel like taking on a weekend project, you’ll find a few end users at http://www.remotecentral.com who actually do program their own MX-3000s and can help you learn to do it yourself.

2. Tell it like it TI is! - June 5, 2008

Thanks, Eric.
Not sure which way I would go. There is a part of me that would like to be able to do this myself (I don’t anticipate replacing many of the components after this). Also, since I am a second owner, do you think there will be charge to have it programmed?

Fast Follower just had a home theatre built from scratch, and he mentioned that the installers did all of the programming. He didn’t have to do a thing.

There is a part of me that is resisting always having to go to an outside entity each time I get a new component. I think I understand how to do the programming, just don’t know where to get profiles. From what I have read, there used to be a website that would update the profile listing. I have the cable, the software, and activsync, but no profile.

Maybe professional help is the way to go. Now all I have to do is find the right one.

Just telling it like it is….

3. Sascha de Gregori - July 9, 2008

I came across you post and would like to offer you a solution.
I am a pro with this and other remotes, running a home theater solution company in South Florida.
If you are interested, I can make this work without you sending me the remote.

Lee - September 11, 2009

How much would you charge to program 3 or 4 devices?

4. Tell it like it TI is! - July 13, 2008

Sascha de Gregori, what do I have to do???? It appears that I could do it via the USB hookup if I only had the codes for the DirecTV remote control.

Any direction, instruction, advise is appreciated.

Just tell it like it is!!!


5. Eric Johnson - July 19, 2008

Actually, there is a manual included with the software. It is accessible under the Help menu.

6. Tell it like it TI is! - July 21, 2008

Alright PTIers. I am finally back from vacation! Gonna take Sascha up on his offer and see if he can get the right codes in for me. How can this be so complicated????

Just telling it like it is.

7. scott - November 28, 2009

ok. I have a mx3000 that I bought a couple of years ago. I dont have the software and when i go to the universal website it asks me who I bought it from and the serial #, etc. when I fill in the info – and i dont have the name of the place that i got it from, some out of business installer, it wont let me download. does anyone know where i can get the software?

8. steve teal - April 3, 2010

Looking for someone to program my mx3000. Have a program that works fairly well mbut needs refining & need to add a couple devices I live in myrtle beach s c .

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